🔐 Privacy Policy
Last updated: September 2025
Entertainment Services Australia (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, contact us, or book services through us.
📩 1. What Information We Collect
When you contact us via our website, forms, call, text, or WhatsApp, we may collect:
- Your name
- Phone number
- Email address (if provided)
- Location or event city
- Event details (date, time, type of booking)
- Any other information you choose to share
We do not collect sensitive personal data or financial information through our website.
🎯 2. How We Use Your Information
We only use your information to:
- Respond to your enquiry or booking request
- Provide quotes and availability of entertainers
- Arrange and confirm bookings
- Follow up for feedback (optional)
- Improve our services and communication
We will never sell, rent, or trade your personal data to third parties.
🤝 3. Third-Party Services
We may use trusted third-party services to help us deliver the best experience. This includes:
- Website analytics (e.g., Google Analytics)
- SMS or email communication tools
- Hosting and backup providers
These providers only access the data they need and are required to keep it confidential.
🍪 4. Cookies & Tracking
Our website may use cookies or similar technologies to enhance user experience and track anonymous usage data. You can disable cookies in your browser settings if you prefer not to be tracked.
🔐 5. How We Keep Your Data Safe
We take appropriate technical and organisational measures to protect your information. Data sent through our forms is encrypted via HTTPS. Only authorised team members have access to booking information.
🧽 6. How Long We Keep Your Information
We retain your personal data only for as long as necessary to fulfil your request or booking and for any legal or administrative requirements.
If you’d like your data deleted, just contact us — no questions asked.
📞 7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Entertainment Services Australia
By using our website or contacting us, you agree to this Privacy Policy.